Store purchase support

Pre-owned vehicle purchases, made clear.

RFG Financial is a retail store for pre-owned bikes and other eligible products. Approved customers can buy products from RFG with an agreed initial payment and scheduled part payments through the secure customer app.

Android customer app

Download the RFG Customer App.

Approved customers can use the Android app to view payment schedules, check payment status, make available payments and contact RFG support.

Download APK Use Web Login Android only. Install only from the official RFG website or RFG staff link.

What we do

Simple support for approved store customers.

RFG Financial supports customers from product selection to purchase completion. Staff members help record customer details, verify documents, track payment schedules, confirm payments and respond to purchase questions. RFG sells physical products and allows eligible customers to pay the agreed product price over time.

01

Purchase application support

RFG staff helps collect details, verify information, record guarantor details and prepare product purchase requests for review.

02

Payment schedule tracking

Approved customers can view payment status, scheduled part payments and support options through the customer app.

03

Customer service

Support is available for MPIN help, payment confirmation, refund requests, account correction and office visit guidance.

Pricing and charges

Charges are shown before purchase activation.

Each approved purchase may include product value, processing fee, documentation or service charges, payment schedule and applicable payment-method charges. The customer must agree before the product is handed over or the purchase plan is activated.

  • Product value, scheduled payment amount and due dates are shared before purchase activation.
  • Processing fees, service charges and documentation charges may be non-refundable after approval.
  • Digital payments are processed through payment methods authorised by RFG.
  • Manual cash, QR or bank payments are updated after RFG verification.

Delivery and hand-over

Product hand-over depends on approval and verification.

Product hand-over is coordinated only after approval, document checks, customer confirmation and required payment verification are completed. This helps ensure the product, customer details, payment plan and account records match before the customer begins the scheduled payment cycle.

Policies

Clear rules for review and support.

These policy pages explain how RFG handles product purchase terms, scheduled payments, refunds, customer data and support requests. They are kept public so customers, partners and payment service reviewers can understand that RFG is a store selling physical products on agreed purchase terms.

Contact us

Need help with your purchase account?

Customers can contact RFG for payment schedule, payment, MPIN, refund, account correction or office visit support.

Phone +91 60015 15726
Email reliantfuturegroup@gmail.com
Support hours Mon to Sat, 10 AM to 5 PM