Purchase application support
RFG staff helps collect details, verify information, record guarantor details and prepare product purchase requests for review.
Store purchase EMI support
Product purchases on EMI, made clear.
RFG Financial is a retail store for pre-owned bikes, electronics and other eligible products. Approved customers can buy products from RFG on agreed store EMI terms and pay the product price in monthly installments through the secure customer app.
Android customer app
Download the RFG Customer App.
Approved customers can use the Android app to view EMI schedules, check payment status, make online payments and contact RFG support.
Download APK
Use Web Login
Android only. Install only from the official RFG website or RFG staff link.
What we do
Simple support for approved store customers.
RFG Financial supports customers from product selection to EMI servicing. Staff members help record customer details, verify documents, track EMI schedules, confirm payments and respond to purchase questions. RFG sells physical products and allows eligible customers to pay the agreed product price over time.
EMI and payment tracking
Approved customers can view payment status, EMI schedules and support options through the customer app.
Customer service
Support is available for MPIN help, payment confirmation, refund requests, account correction and office visit guidance.
Pricing and charges
Charges are shown before purchase activation.
Each approved purchase may include product value, processing fee, documentation or service charges, EMI schedule and applicable payment gateway charges. The customer must agree before the product is handed over or the EMI plan is activated.
- ✓Product value, EMI amount and due dates are shared before purchase activation.
- ✓Processing fees, service charges and documentation charges may be non-refundable after approval.
- ✓Online payments are processed securely through third-party payment gateways such as Razorpay.
- ✓Manual cash, QR or bank payments are updated after RFG verification.
Delivery and hand-over
Product hand-over depends on approval and verification.
Product hand-over is coordinated only after approval, document checks, customer confirmation and required payment verification are completed. This helps ensure the product, customer details, EMI plan and account records match before the customer begins the EMI cycle.
Policies
Clear rules for review and support.
These policy pages explain how RFG handles product purchase terms, EMI payments, refunds, customer data and support requests. They are kept public so customers, partners and payment service reviewers can understand that RFG is a store selling physical products on agreed EMI terms.
Terms & Conditions
Purchase terms, customer duties, payments and account access.
Cancellation & Refund
Return, cancellation, duplicate payment and refund handling.
Privacy Policy
How customer and payment-related data is used and protected.
Support Policy
Working hours, WhatsApp support and verification rules.
Contact us
Need help with your purchase account?
Customers can contact RFG for EMI, payment, MPIN, refund, account correction or office visit support.
Phone
+91 60015 15726
Email
reliantfuturegroup@gmail.com
Support hours
Mon to Sat, 10 AM to 5 PM